At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.
Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
ACCOUNT MANAGER (FINANCIAL SECTOR INDUSTRY)
Job category: Full Time
Qualification: BA/BSc/HND
Experience: 5 years
Job Location: Lagos
Job Department: Finance / Accounting / Audit ICT / Computer
Job description
Responsible for the sales of IT product/service in Nigeria Banking Industry.
Responsible for customer care and the explore and management of customer relationship
Realize the target of sales, marketing and payment collection
Responsible for the establishment and improvement of Brand influence of Huawei and product.
Desired Skills and Experience
At Least 5 years experience in IT industry, familiar with the products as storage, server, router and switch, etc, the background of sales in financial industry and resources of customer will be highly preferred.
Experience of working in OEM（e.g, Cisco/Juniper, IBM/HP） or working in the local influential integrators（e.g Weco/Dimension data）
Proactive style and could work under high pressure and more involvement of working.
Understand the banking system
Customer Service Manager
Job category: Full Time
Qualification: BA/BSc/HND
job Location: Lagos
Job Department: Administration / Secretarial Customer Care
Job description
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities
Desired Skills and Experience
Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BS degree in Business Administration or related field
Marketing Public Relations Manager
Job Category:Full Time
Qualification: BA/BSc/HND MBA/MSc/MA
Job Location: Lagos
Job Department: Media / Advertising / Branding Sales / Marketing
Job description
Develop marketing communications plan including strategy, goals, budget and tactics
Develop media relations strategy, seeking high-level placements in print, broadcast and online media
Coordinate all public relations activities
Direct social media team to engage audiences across traditional and new media
Leverage existing media relationships and cultivate new contacts within business and industry media
Manage media inquiries and interview requests
Create content for press releases, byline articles and keynote presentations
Monitor, analyze and communicate PR results on a quarterly basis
Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
Build relationships with thought leaders to grow industry awareness
Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
Desired Skills and Experience
Proven working experience in public relations required
Proven track record designing and executing successful public relations campaigns at both a local and national level
Strong relationships with both local and national business and industry media outlets
Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews
Exceptional writing and editing skills
Solid experience with social media including blogs, Facebook, Twitter, etc.
Event planning experience
BA/MA degree in Marketing, Advertising, Communications or a related discipline
Familiar with digital Marketing, Retail Marketing.
It is better if candidates has worked in Samsung, Nokia,Henieken, Star, P&G, Pepsi,etc
Deadline: Not Specified
Method of Application
Interested and suitably qualified candidates should click on preferred job titles to apply online.
ACCOUNT MANAGER (FINANCIAL SECTOR INDUSTRY)
Customer Service Manager
Marketing Public Relations Manager
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